Countrywide Signs Case Study

Countrywide Signs Case Study

Client Background

Countrywide Signs, started in 1998, are responsible for the erection, servicing and maintenance of ‘For Sale’ and ‘To Rent’ boards on behalf of Real Estate Agents.

The founding Directors created a transparent and ethical business structure where everyone benefited; the real estate agents, the property seller/buyer, the local Countrywide Signs franchisee and the national network as a whole.

The Directors invested in cutting edge technology, systematized the business to the highest level and, through franchising, quickly became the market leaders, a position they continue to hold today.


Having established themselves as a viable business venture, Countrywide Signs had successfully gone through the process of becoming a franchise.

The consultancy who helped them develop their franchise model had no real experience in how to find franchisees. Countrywide Signs was spending a lot of money in the wrong areas without success.

Countrywide Signs was introduced to Dug Aylen who specialized in franchisee recruitment. They had 6 franchisees at that time…9 years later they had 64.


  • cws-case-study-quoteIdentify and focus on finding the right franchisee owner profile
  • Create excellent and relevant content to help aid potential franchisee research
  • Achieve national franchise coverage
  • Get as close to a zero franchisee failure rate as possible
  • Create franchisee businesses that hold a good resale value
  • Achieve market leadership position


The primary franchisee recruitment improvements implemented included creating:

  • Relevant content correlated with the interests of the ideal franchisee profile
  • A dedicated franchise opportunity website
  • Comprehensive monthly reporting to monitor and improve every stage of the franchisee recruitment process
  • Geo-coded reports to target potential franchisees in specific territories
  • A resale program to help existing franchisees to sell their business


  • Strong Network: Lowest franchise failure rate in the country
  • Profit: Generated additional royalties of $2 million
  • Re-engagement: 30% of franchisees recruited from a lead list more than a year old


“How it’s working for me”

“Although we had proven our business model we realized that finding the right kind of franchisees was a different matter entirely.

cws-case-study-quote1We did not have an organized way of collecting and keeping our franchise leads. We also got very frustrated going through the process of trying to speak to any inquiries we did receive. Why did most people who showed an interest in our franchise opportunity not pick up the phone when we called, or at least call us, or email us back

Dug Aylen, along with his insights, methods and processes, showed us there was a better way of handling the entire franchisee recruitment process. We were so impressed we felt that the best thing to do would be to outsource it entirely with the Premier Recruiter solution.

tony-williamsOver the last 9 years, we’ve added 60+ franchisees to our network, and almost filled all available franchise territories. As well as the actual results, the only involvement we’ve had regarding franchise development is to meet with highly Qualified Prospects on Discovery Day. Dug’s involvement with our company has proven highly efficient, effective and lucrative.”

– Tony Williams, Founder and Managing Director, Countrywide Signs

Recruitment Reports No Franchisor Should Live Without

Download your FREE eBook


By Dug Aylen, Co-Founder & COO

These reports showcase important aspects of recruitment pipeline activity. These critical performance metrics are often scattered; if available at all.

Accelerate Franchisee Growth…Expand Faster

How many more new franchisees would you like?

Discover the impact faster growth can have on your franchise brand in just 2 simple steps…

Five Franchisee Recruitment Traps to Sidestep for Faster Growth

Download the Whitepaper


By Paul Keiser, Co-Founder and CEO

Fast growing brands can easily slip into one or more of these traps as they tackle the challenges of rapid growth. Avoid them or risk hitting speed bumps along the journey.

Franchisee Lead Generation Secrets Revealed

Download the eBook

By Dugan Aylen & Paul Keiser, Co-Founders

We’ve compiled over a decade’s lessons learned on how to work effectively with franchisee lead generation portals. Download our eBook and find out how portals can deliver better results for you.

5 Common Franchisee Recruitment Traps that Stall Unit Growth for New, Growing or Emerging Brands

Own, run or finance a franchise? Avoid these 5 common traps that stall or kill unit growth 1. Firing Your Recruiter The #1 trap is often the least true. But it’s the easiest for a brand to feel good about; it’s quick, decisive but often the wrong choice. Can there be that many bad recruiters in franchising? Not likely. If slow growth is your problem, our experience says look at your franchisee...

The Science & Art of Franchisee Recruitment

Signing new franchisees is very much a numbers game. However, without consistent, replicable processes and methods the numbers to hit growth goals will simply not stack up… When a successful company sets up as a franchise, they usually want to become a nationally recognized brand. Recruiting great franchisees to cover every available territory can make that happen quickly. By selecting the right...

My 12-Year Journey to Great Recruitment Pipeline Management

It takes a recruiter up to 30 minutes to ‘speak with’ one new lead! Think about it. It starts with manual or auto entry in a CRM, error checks, research, territory lookup, 1st call + voicemail + email; 2nd call + voicemail + email and finally 3rd call + voicemail + email. The more personalized your message(s) to the new lead the longer it takes to think it through and make it relevant. Time,...
+ +